What is my device ID?Updated 4 days ago
Each Tracker has an 8-digit alphanumeric code that appears on screen (everything after the moggiecollar- part) and is also printed on the back, so that you can identify which goes with which cat once set up. This can be double-checked under Menu > Manage activity trackers to see what the unique ID is. (If ever you need support with a specific cat, we might ask you for this ID to make sure we're on the same page.)
The Hub has a 12-digit alphanumeric code that also serves as its MAC address (everything after the moggiebase- part) - this is useful in case you need to safelist your device.