Moggie logo
Moggie logo

All articles

Orders

Do you offer free shipping?

Shipping is included for all orders in the United Kingdom. Deliveries may be subject to local import duties, custom duties or taxes, which are your responsibility if your order is to be sent outside the United Kingdom territory.

How much does shipping cost?

Domestic Shipping: We offer free standard shipping on orders in the United Kingdom. International Shipping Prices: International shipping cost will be calculated and added as you finalize your purchase (in USD) for the USA, Canada, Hong Kong, Japan,

Do you ship worldwide?

Currently we are only able to accept and ship orders from the following countries*: USA, Canada, UK, Austria, Belgium, France, Germany, Italy, Netherlands, Portugal, Romania, Spain, Sweden, China, Hong Kong, Japan, Philippines, Singapore, South Korea

What do I do if my item(s) arrives damaged?

Firstly, we’re sorry your item(s) were damaged!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is r

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the Discount Code field. • Click Apply to see your new total before finalizing your order. If you’re having trouble entering your promo code, please try clearing the cac

Do you offer refunds or exchanges?

We can offer refunds and exchanges within 14 days days of purchase on unopened and unused products. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that used