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You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email/phone #]. Please include your order number and the reason for cancellation in your message. Orders can only be canc
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
Shipping is included for all orders in the United Kingdom. Deliveries may be subject to local import duties, custom duties or taxes, which are your responsibility if your order is to be sent outside the United Kingdom territory.
Domestic Shipping: We offer free standard shipping on orders in the United Kingdom. International Shipping Prices: International shipping cost will be calculated and added as you finalize your purchase (in USD) for the USA, Canada, Hong Kong, Japan,
Currently we are only able to accept and ship orders from the following countries*: USA, Canada, UK, Austria, Belgium, France, Germany, Italy, Netherlands, Portugal, Romania, Spain, Sweden, China, Hong Kong, Japan, Philippines, Singapore, South Korea
Firstly, we’re sorry your item(s) were damaged!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is r
To apply a promo or discount code:. • Proceed to checkout and enter your code in the Discount Code field. • Click Apply to see your new total before finalizing your order. If you’re having trouble entering your promo code, please try clearing the cac
We can offer refunds and exchanges within 14 days days of purchase on unopened and unused products. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that used