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Moggie

We do ship to most places, however, unfortunately, we do not ship to the following countries*: Albania, Armenia, Belarus, Georgia, Greenland, Guadeloupe, Kosovo, Mayotte, Moldova, R&#xE9;union, Svalbard &amp; Jan Mayen, Ukraine*Please note this may be subject to change. If you have a query please get in touch with our team.&#xA0;The usual time of delivery depends on the address of delivery and is estimated within 30 days maximum.If you have been waiting for more than 30 days to receive your order, please get in touch with our team to investigate the issue.

We do ship to most places, however, unfortunately, we do not ship to the following countries*: Albania, Armenia, Belarus, Georgia, Greenland, Guadeloupe, Kosovo, Mayotte, Moldova, Réunion, Svalbard & Jan Mayen, Ukraine. *Please note this may be subje

Do you ship worldwide?

Orders

Is Moggie a diagnostics tool?

Can Moggie help my cat, who suffers from a specific illness?

Can my vet get access to the data from my app?

Can Moggie know how my cat feels?

Can I use Moggie to locate my cat with GPS?

Is the tracker for both indoor and outdoor cats?

Can Moggie be used for kittens?

What it's for

How does Moggie work exactly?

Isn't the device too big or heavy?

Is Bluetooth bad for cats?

Is Moggie waterproof?

Do I need more than one Activity Tracker?

Do I need more than one Hub?

How many Activity Trackers can connect to each Hub?

How close does my cat need to be to the Hub for data upload?

How long does it take for the Activity Tracker to charge?

How long does the Activity Tracker battery last on a full charge?

Can I share my cat's profile with someone?

What kind of Wi-Fi connection is needed?

Can I take Moggie with me if I go away with my cat?

Can I reuse Moggie with a different cat?

Is Moggie compatible for Apple and Android?

How does it measure each activity?

How it works

About Moggie

What do I need to get started?

How do I connect my Moggie Activity Tracker and Hub?

Can I sign up on the app without having a Moggie device?

Where can I find the Moggie app?

Can I use any USB-C cable with Moggie devices?

Do you also provide the collar?

What kind of collar works well with Moggie?

How tight should a cat collar be?

What if my cat does not like to wear a collar?

How should I put the Tracker onto my cat's collar?

Do I need to charge the Tracker before using it?

Getting started

What do the device lights mean?

How do I reset my Hub?

What happens if I unplug my Hub?

What kind of Wi-Fi connection do I need?

How do I know if my devices are connected?

What is my device ID?

What if I have a power cut or Wi-Fi cut?

What if I can't get my devices working?

How can I give feedback if something doesn't look right?

What happens if my cat loses the device? Do I lose all the data?

What happens if I delete my cat's profile?

How do I delete my profile?

What if I can't get my hook & loop strap to stick?

How do I safelist my MAC address?

Troubleshooting

Do you offer free shipping?

How much does shipping cost?

What do I do if my item(s) arrives damaged?

Do you ship worldwide?Updated 2 months ago