What kind of Wi-Fi connection do I need?Updated 18 days ago

The Hub connects over a 2.4Ghz Wi-Fi connection, and you need to make sure your network is open to new MAC devices, otherwise you might have to add your Hub ID (the ID is everything after moggiebase- in the Hub name, giving you a 12-digit alphanumeric code) to 'safelist' it so that it will fully connect. This is usually done in your router / firewall settings - please contact your internet provider if you are in doubt. 

We use AWS port 8883 for data transfer so that also needs to be unblocked for use.