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Using Moggie
Best practices for the optimal Moggie experience
How long does the Tracker Battery last?
Your Moggie Tracker should take around ~2 hours to fully charge, and it should then last for about 1 month of use - depending on how active your cat is this may vary, of course! 😼. To help you plan the opportune charging moment, you will receive not
How do I use the Home page?
The app's Home page gives you:. These will all change depending on the cat, which can be selected from the name in the top left corner. It also features Tips to discover and the option to sign up for a Vet care feature that we're developing (stay tun
How do I use the Health page?
When you have a Moggie Activity Tracker connected, the Health dashboard shows your cat's activity levels for the day so far, and will keep updating as more data is transferred throughout the day (depending on the Tracker-Hub connection rate). You can
How do I use the Chat?
The Chat feature allows you to consult whatever you'd like to know about cat care, whether asking our veterinary-style assistant, or by chatting to your cat (an AI version at least)! 😸 Just say 'vet' or 'cat' to change options. It uses your cat's p
How do I use the Reminders?
Having trouble remembering to clip your kitty's nails? Or when the next vaccine is due from the vet? The Reminders page lets you choose from a series of recommended cat-care options or customise your own to create the task list you need, and stay on
How do I change my cat's Profile info?
You can edit the information on your cat's profile at any point, by selecting their photo in the bottom-right hand icon of the menu. On their profile, you can see:. Just tap any item to edit it and keep it up-to-date. You can also use the export butt
How do I use the app's main menu?
From the 'hamburger' menu icon (3 parallel lines in the top-right hand corner), you can access:
How do I track my cat's weight using Moggie?
Moggie does not automatically track your cat's weight, but you can use the log function on their Profile page to jot down their weight, and keep adding new entries to see how it changes over time. You can change your unit preference via the Menu, in
Do I need a subscription to use Moggie?
No subscription is needed if you have the Moggie Tracker and Hub—everything is included in the price. That means full access to all current and future activity tracking, unlimited Chat, and full support. If you don’t have the Tracker and Hub, you can
How do I contact Moggie?
There are several ways to get in touch with us:.
Where can I purchase more Moggie devices?
If you've got a new cat to expand your clowder, or you've changed your home setup, just head on over to the web and you can purchase:. And if you have an idea for a product or service to make Moggie even better, feel free to send us a suggestion at s
Why does my cat's journal reset every day?
The Moggie Journal is designed to show your cat’s daily activity. It resets at midnight so you get a clean, simple view of what your cat did today. Be sure to check in regularly to see what your cat has been doing that day. If you want to see long-te
Am I losing my cat's data when the Journal resets?
No. You’re not losing any data. The daily Moggie Journal only shows today’s cat activity, but all important long-term behaviour patterns are saved in Activities overview in the calendar, the summaries and the Activities graphs.
Can I see the Moggie Journal for other days?
You won’t see past daily Journals, but you can view your cat’s activity history in the calendar view and activity graphs, where we track long-term movement, behavior, and health-related patterns.
Does Moggie ever get my cat's activity wrong?
Moggie uses AI to identify cat activities, and while it’s very good, small mistakes can happen. If you have concerns about your cat’s health or behaviour, it’s always best to check with your vet.
What is the Wellbeing level based on?
The Wellbeing level status will change depending on the collected data. There are three possible levels:. This makes it easy to see at a glance how your cat is doing or what you should pay attention to, if needed. The Wellbeing level is calculated ba
What are the AI summaries?
Your cat can't tell you how it's doing... or can it?. We use Moggie AI to generate a brief summary from your cat to tell you how their day was or what they've been up to. That way you can keep checking in and see the highlights. This is based on thei
Where have the Chat Health Summaries gone?
We listened to your feedback and removed the Chat 'health summaries' in v3.0 to focus on easy, at-a-glance information and giving you the clearest picture of how your cat is doing, what they get up to, and what their 'normal' looks like. Every cat is
Why doesn't the Journal include all activities?
The Moggie Journal is meant to be a quick, lightweight view of your cat’s day, not a full activity log. It highlights the main behavior categories and some activities may not appear. For deeper tracking, check the activity summaries and graphs for l
What's new in the 3.0 update?
Moggie v3.0 offers a host of new and improved features, so it's worth the update!. In this version you have:.